Terms of Use
By using Rouleat you agree to these terms. If you don’t agree, please don’t use the service.
1. What Rouleat is
Rouleat is a discovery tool that helps you browse and randomly pick places to eat. It gathers listings from third-party sources, from owners and from users. We do not own, operate, endorse or control the businesses shown, and we are not affiliated with them unless a listing clearly says it is managed by its owner.
2. Information may be wrong
Hours, prices, menus, deals, dietary labels, ratings, photos, locations and “open now” status can be incomplete, out of date or wrong. Always confirm important details with the business, especially about allergies and dietary needs. Rouleat is provided “as is” and “as available”, without warranties of any kind.
3. Images and videos
Some photos and videos are generic stock media used for atmosphere and are not pictures of the business shown. Menu dishes without their own picture may show a stock photo labeled “Example photo”, which is not the restaurant’s actual dish. Read the Images & Content Notice.
4. Your account and content
- Keep your password safe. You’re responsible for activity on your account. If you sign in with Google, Google’s own terms also apply to that sign-in.
- You keep ownership of reviews and photos you post. You give us a worldwide, non-exclusive, royalty-free license to host, display, resize and share them within Rouleat and its promotion. You can remove them at any time.
- Only post content that is truthful, based on your own experience, and that you have the right to share. This applies to reviews, photos, comments, replies and posts.
- We may hide, remove or refuse content, and suspend or close accounts, that break these terms or the community rules below.
4a. Community rules, reporting and blocking
Rouleat has no tolerance for objectionable content or abusive users. Don’t post or send:
- harassment, bullying, threats or encouragement of violence or self-harm;
- hate speech or content that attacks people for who they are;
- sexual or sexually suggestive content, or anything involving minors in an inappropriate way;
- spam, scams, fake or paid-for reviews, or reviews of your own business or a competitor;
- someone else’s private information, or content you don’t have the right to share;
- anything illegal, including promoting illegal drugs or selling regulated goods.
Every post, comment and profile has a ⋯ menu to report it, and you can block any member (they aren’t told). Reported content may be hidden automatically while we review it. We aim to review reports within 24 hours, and we remove content and disable accounts that break these rules. Repeated or serious violations lead to a permanent ban.
5. Business owners
If you claim a listing, you confirm you are authorized to represent that business. You are responsible for the accuracy of the details, menus, prices, posts and deals you publish, and for honoring any deal you post. Posts and replies you make as the business must follow the community rules above and must not be misleading (for example about prices, health claims or awards). You may only upload photos and videos you own or are allowed to use.
5a. Paid promotions, post boosts and menu builds
- What you buy. A promotion shows your place as a reel labeled Sponsored in nearby feeds and near the top of search for the days and reach you choose. A post boost shows one of your posts, labeled Sponsored, to more people within the chosen reach. A menu build turns the menu you send us into menu items on your page. Prices, lengths and reach are shown before you pay, in US dollars, and may include applicable taxes.
- No guaranteed results. We show your promotion as described, but we don’t guarantee a number of views, visits, orders or sales. Payment never changes ratings or reviews.
- Payment. Online payments are processed by Stripe under its terms. If you choose to pay another way (for example Zelle or invoice), the order starts once we confirm payment. Promotions stack: a new one starts when your current one ends.
- Refunds. You can cancel a promotion or post boost for a full refund before it starts. Once it has started it isn’t refundable, except that if we fail to run it as described, or remove it for a reason that isn’t your fault, we’ll refund the unused days or extend it. If we remove a promotion or post because it breaks these terms, no refund is due. For a menu build, if we can’t build a usable menu from what you sent we’ll refund you in full; small corrections after delivery are free. To ask for a refund, email us within 30 days of payment. Nothing here limits refund rights your local law gives you.
- Chargebacks. If you dispute a payment with your bank instead of contacting us, we may pause your promotions and your access to paid features while it’s resolved.
- Changes. We may change prices and packages at any time; anything you’ve already paid for keeps the price and terms you bought it at.
6. Ordering, reservations and links
“Order”, “Reserve”, “Directions” and similar buttons take you to other companies’ websites and apps. Those purchases and bookings are between you and that company, under its terms. We are not responsible for them.
7. Acceptable use
Don’t scrape, overload, reverse-engineer or misuse the service, and don’t use it to break the law.
8. Trademarks
Restaurant names, logos and brands belong to their owners and are shown only to identify the business. Their appearance does not mean they sponsor or endorse Rouleat.
9. Limitation of liability
To the fullest extent the law allows, Rouleat and its operators are not liable for indirect, incidental, special, consequential or punitive damages, or for any loss arising from your visits to, purchases from or reliance on information about any business listed. Our total liability for any claim is limited to the greater of US$50 or the amount you paid us in the past 12 months (normally $0). Some places don’t allow these limits, so they may not apply to you.
10. Indemnity
You agree to cover any claims caused by content you post or by your breach of these terms.
11. Changes and ending
We may change or stop the service, or update these terms. Continuing to use Rouleat after a change means you accept it. You can stop using Rouleat and delete your account at any time.
12. Governing law
These terms are governed by the laws of the state and country where the operator of Rouleat is based, except where your local consumer law says otherwise.